Listing Incident Tickets


Overview

Listing incident tickets associated with specific tenant.


Synchronous / Asynchronous

  • Synchronous


Request

HTTP Request Method

  • GET


HTTP Request Path

{endpoint}/ecl-api/tickets?tenantid={tenantid}&usertoken={x-subject-token}

HTTP Request Header

X-Auth-Token: <token_id>

Request Parameter

Request Parameters

Parameter

Type

Format

Description

Required

tenantid

String

UUID

Tenant ID of the owner (UUID)

Yes

usertoken

String

UUID

User Token (UUID)

Yes


Sample Request Body

This API does not require Request Body.


Response

HTTP Response Code

Response Codes

Response Code

Description

200

OK

400

Request format is invalid

401

Unauthorized

500

Internal Server Error


Response Parameter

Response Parameters

Parameter

Type

Format

Description

tickets

Array

-

Array listing incident tickets associated with specific tenant

id

String

Numeric

Ticket Id registered in MSA

title

String

-

Title of the Ticket


Sample Response Body

Normal Response

{
    "tickets": [{
         "id": "1",
         "title": "ticket title"
    }]
}

Error Response

{
    "error": {
         "message": "error message"
    }
}