Listing Incident Tickets


Overview

Listing incident tickets associated with specific tenant.


Synchronous / Asynchronous

  • Synchronous

Request

HTTP Request Method

  • GET

HTTP Request Path

{endpoint}/ecl-api/tickets?tenantid={tenantid}&usertoken={x-subject-token}

HTTP Request Header

X-Auth-Token: <token_id>

Request Parameter

Request Parameters
Parameter Type Format Description Required
tenantid String UUID Tenant ID of the owner (UUID) Yes
usertoken String UUID User Token (UUID) Yes

Sample Request Body

This API does not require Request Body.


Response

HTTP Response Code

Response Codes
Response Code Description
200 OK
400 Request format is invalid
401 Unauthorized
500 Internal Server Error

Response Parameter

Response Parameters
Parameter Type Format Description
tickets Array - Array listing incident tickets associated with specific tenant
id String Numeric Ticket Id registered in MSA
title String - Title of the Ticket

Sample Response Body

Normal Response

{
    "tickets": [{
         "id": "1",
         "title": "ticket title"
    }]
}

Error Response

{
    "error": {
         "message": "error message"
    }
}
Search Logs
Downloading Incident Report